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 FREQUENTLY ASKED QUESTION

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  • Cluj-Napoca  from a Runners perspective
    A UNIQUE RUNNING EXPERIENCE

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Frequently asked questions

 

1. HOW DO I SIGN-UP FOR A TOUR?

Please use our online booking system to check availability for your chosen tour date and starting time. We recommend to book your tour at least 48 hours in advance. After we confirm your tour date and starting time, you have to reconfirm our confirmation email to make the final reservation. Running guests have to book and pay for their tours via the online booking system.

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2. DO I HAVE TO BOOK A RUNNING TOUR IN ADVANCE?

Yes, we ask for at least a 24 hour notice for our scheduled and private tours. If less notice is given, we cannot guarantee to be able to accommodate but we will do our very best to arrange a tour for you. Simply write us an email and ask for last minute availability.

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3. WHERE DO I MEET THE GUIDE AND HOW WILL I IDENTIFY THE GUIDE?

We have two options for the meeting point. First of all, we have designated meeting points for some of the tours. For our private tours we will be able to arrange hotel pick-up if you provide your address in Cluj Napoca during the booking process.
Our guides are easily identifiable by the logo Go! Running Tours Cluj and waiting at the standard meeting point or in front of the main entrance of your accommodation.

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4. DO I NEED TO SIGN A DISCLAIMER?

Yes, before the start your running tour you will be required to sign a disclaimer form, as the tours take place near traffic and busy roads and involve physical activity, which can be hazardous.

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5. DO YOU CANCEL IF IT RAINS?

No we do not cancel our tours if it rains, snows etc. We consider only a cancellation if it is very icy. If this happens, we will let participants know in advance either via email or by phone. It is however, very rare that conditions are so bad, that we have to cancel, so if you are in doubt…expect to run.

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6. WHAT SHOULD I WEAR?

In Romania we have the cold winters and hot summers, so weather conditions vary significantly. It is always a good idea to check the weather conditions before traveling to Cluj Napoca, so that you know what temperatures to expect. In January, the temperatures can get below -10 degrees,and in July can reach + 30 degrees easily. You can always find out the weather conditions in Cluj here: www.accuweather.com.

During the winter months, we always recommend our guests to wear gloves, neck gaiters and hats. As for the colder months, we suggest an extra layer in addition to what guests would normally wear as we have short stops along the run, in order to take photos and for the guide to talk about the attractions. It is much better to be able to take off a layer, as opposed to be freezing or shaking when having your picture taken.

In summer, you can easily just wear a t-shirt and a pair of shorts/tights. It is, however, very important to remember sunscreen (at least SPF 15), so that sunburn is avoided. A hat can also be very handy if you happen to run on a hot day.

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7. IS THERE WATER ON THE TOUR?

We will provide a bottle of water during our private tours. There are a few public water fountains and cafes along the way, but on our scheduled tours we still recommend our guests to bring their own water on warm days.

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8. HOW FAST DO YOU RUN ON THE TOURS, DO I HAVE TO BE AN ELITE RUNNER TO PARTICIPATE?

Because it is important that everybody enjoys the tours, the running pace of our scheduled tours is around 6:15 min/km. For the private tours, the pace is adjusted to suit the running guest.

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9. IS IT POSSIBLE TO STORE BAGS AND CLOTHES AT THE PLACE WE START?

Unfortunately, it is not possible to store bags at the starting point of the scheduled tours. For some tours that have the starting point outside the city center we will give our guests the possibility to store non value objects in the car. Please note that our guides cannot be held responsible for any damage to your belongings.

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10. IS IT POSSIBLE TO TAKE PICTURES ALONG THE WAY?

Yes, you can bring your camera and snap away. The running guide will also take pictures along the route, and if there is a certain place you would like your picture taken, then simply ask your guide. The pictures will be send to you after the tour by email.

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11. DO YOU HAVE A HOTEL PICK-UP SERVICE?

For our private tours the pick-up service from hotel/apartment is included, so please notify us of the name and address of your accommodation during the booking process. Upon request, we can offer this service as an add-on for all our other tours. Please request a price for this if it is of interest.

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12. IN WHAT LANGUAGES ARE THE TOURS BEING GUIDED?

Our tours are currently offered in English and Romanian. For other languages please send us an e-mail in advance and we will try our best to honor your request (in some cases it might be an extra charge for this service, but you will be informed by e-mail of all costs).

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